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Contact ZenHotels Customer Service

How to Reach a Person at ZenHotels

Verified Contact Information

Toll-Free Number:

  • 1-866-921-2140
    Canada
Call Now
Send Message

Customer Service:

  • 1-302-407-7400
    USA
  • +54 800 666 0806
    Argentina
  • +6 128 046 6461
    Australia
  • +322 808 6848
    Belgium
  • +55 613 246 6773
    Brazil
  • +1 613 416 8144
    Canada (Ottawa)
  • +42 022 888 1411
    Czech Republic
  • +457 879 5386
    Denmark
  • +35 875 325 1165
    Finland
  • +3 397 001 9221
    France
  • +49 303 119 3180
    Germany
  • +85 280 090 6507
    Hong Kong
  • +361 808 8056
    Hungary
  • +35 376 680 5171
    Ireland
  • +97 273 244 4306
    Israel
  • +39 068 346 4967
    Italy
  • +52 558 526 4206
    Mexico
  • +3 120 703 8341
    Netherland
  • +644 830 3480
    New Zealand
  • +4 822 307 4572
    Poland
  • +4 037 630 0009
    Romania
  • +7 499 281 6437
    Russia
  • +2 780 099 9039
    South Africa
  • +3 490 083 8118
    Spain
  • +4 685 250 3258
    Sweden
  • +4 144 520 6550
    Switzerland
  • +6 660 003 5881
    Thailand
  • +44 330 808 0277
    UK
  • +3 572 565 4148

Customer Service:

support@zenhotels.com

Legal:

pd@zenhotels.com

Media:

pr@zenhotels.com

ZenHotels Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular ZenHotels Phone Number
1 (866) 921-2140
Average Hold Time
00:01:40
Average Calls duration
4 minutes
Most Popular ZenHotels Email Address
support@zenhotels.com
ZenHotels Live Agent Availability
33% of callers successfully reach a real person
Issue Resolution Rate
Low (14% reported full resolution)
View full overview
PissedConsumer Club

Contact Information

ZenHotels Website:

ZenHotels Help Center:

Corporate Office Address:

ZenHotels.com
17 Georgiou Karaiskaki St., Office 21
Limassol, Limassol 3032
Cyprus

Why Customers Call ZenHotels?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 36%
  • Refund 14%
  • Activation/ Cancellation 13%
  • Payments and Charges 8%
  • Request for Information 8%
  • Product/ Service 7%
  • Return/ Replace 5%
  • Shipping and Delivery 3%
  • Staff 3%
  • Booking and Reservation Issues 2%
  • Account <1%

Customer Inquiries & Issues

36%
  • "Travel booking"
  • "Updating hotel's pictures"
  • "False Booking"

Refund

14%
  • "Refunds"
  • "Refund"
  • "I booked to many rooms in I need a refund"

Activation/ Cancellation

13%
  • "Cancelation amd refuns"
  • "Cancellations"
  • "Cancel reservation"

Payments and Charges

8%
  • "Charges"
  • "Dispute a booking"
  • "Hotel payment"

Request for Information

8%
  • "Booking support"
  • "Question before my booking"
  • "Booking question"

Product/ Service

7%
  • "Hotel booking problem"
  • "Booking issues"

Return/ Replace

5%
  • "Need to change reservation"
  • "Change of name on reservation"
  • "Booked wrong date hotel"

Shipping and Delivery

3%
  • "Where is my email confirmation"
  • "I didn't receive a confirmation on my booking"
  • "Angry at relocation"

Staff

3%
  • "I am a hotel manager virtual card is not active"
  • "Customer service"
  • "Awful service"

Booking and Reservation Issues

2%
  • "Hotel"

Account

<1%
  • "Unable to unlock the 15% promo"

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Why You Can Trust Our Contact Information

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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